Find out why BICSI is today's fastest growing Cabling Association. Our industry expertise, technological resources and Certification programs keep you on the competitive edge. Let us serve you to our mutual success!

Home | HOTS | Environmental Info | News & Issues | The Router Calendar of Events | About Us | E-mail Us

Issue: December 2004
By: Frank Bisbee

Datacom/Telecom Glossary
In This Issue

Bits N' Pieces

Bisbee's Buzz: Who can you trust?

The handheld tester has catapulted the field data cable technician to an exalted level of expertise in addressing the installation's standards compliance and performance parameters. At the upcoming BICSI conference (Jan.25,'05 - at the Gaylord Palms Orlando), you can attend a lunch presentation by Fluke Networks about another awesome step forward by the Fluke Networks DTX cable tester. It's getting faster and the accessory package is expanding. If this amazing tester system gets any faster it will go "back in time". Don't miss the 2005 BICSI Winter Conference, January 24-27and if you are there don't miss the presentation by Fluke Networks.

You can trust Fluke Networks!

Thanks to the testing technology from Fluke Networks and other testers, we now have the ability to assure the Data Communications staff that the level of performance of the installed network meets or exceeds the specifications and required standards. Unfortunately, these sophisticated testers cannot measure the safety performance of cables that are labeled for use in the return air plenum spaces (NEC rated CMP).

There are testing services like UL® (Underwriters Laboratories) that test these cables for flame and smoke generation to insure the cables meet the rigid test criteria set forth by the National Electrical Code (NFPA 262).

Regretfully, this system is "broke" and desperately needs fixing. The testing does not measure toxic gases generated by the cables under heat decomposition and does not have any provisions for sustainability of the safety performance of the materials over time. We are left with the questions: " SAFE TODAY? USELESS TOMORROW?"

To add insult to injury, we cannot find any reliable follow up program that the testing program actually performs follow up testing to insure that the production cable has the same safety performance as the prototypes tested for the label certificates.

Several years ago, a battery of testing was conducted on postproduction CMP cable by various manufacturers. The results indicated that almost two thirds of the cables failed the CMP requirements. The results of those tests were never published. Today this specter raises its ugly head again. We recently learned that a substantial quantity of 25 pr. CAT5e CMP cable has been shipped and installed in numerous locations including some critical data centers. The problem is that this cable did not meet the CMP testing requirements when it was retested. One of the manufacturers with this problem is Hitachi Cable Manchester. We spoke with an executive from Hitachi that assured us they were analyzing the problem and accepted full responsibility. While this might be true for this particular situation, we are left with the problem that the system failed to catch the cable that did not meet the safety code.

There are no field testers that measure CMP performance. There are testers that can detect and measure toxic gasses and even corrosive properties. It seems like the National Fire Protection Association faces a considerable challenge to develop a system that measures cable performance safety (including toxicity, corrosivity, and incapacitation factor-over a sustainable period). Currently, our NEC only considers the flame spread and smoke generation. Looking at only flame and smoke would be fine if this was 1940 and we had no knowledge of these other safety threats.

Today, numerous distributors, contractors and specialty assembly houses are scrambling to address this recent revelation of cables that have been found to fail the tests for CMP rating. The customers that have installed these cables are highly concerned and searching for solutions. Some of the sites are considering ducting the return air to convert the space where the cable is installed to non return-air plenum.

If you don't think that toxicity is a problem, consider "Toxic Teflon". This material outgases some very nasty gasses like PFIB.

This information comes from the United States Army Medical Research Institute of Chemical Defense, Medical Management of Chemical Casualties Handbook.

TOXIC TEFLON - Pulmonary Agents
Check the MSDS for Teflon® FEP.
Perfluoroisobutylene (PFIB) is a toxic pyrolysis product of tetrafluoroethylene polymers encountered in military materiel (e.g., Teflon7, found in the interior of many military vehicles). The oxides of nitrogen (NOxs) are components of blast weapons or may be toxic decomposition products. Smokes, e.g., HC, contain toxic compounds that cause the same effects as phosgene does. The remainder of this chapter will deal solely with phosgene because it is the prototype of this class of agents; however, the principles of medical management of phosgene exposure also apply to casualties from compounds such as PFIB or NOxs.

As we look into the future, we see a new environment in the workplace. The issues of technology demands have forced the building owners to upgrade their offerings. Renting or leasing "dumb space" is no longer a competitive offering. Today's workspace must be able to communicate internally and externally on a host of different platforms. Data communications, telephony, security, video, life and fire safety systems are only some of the platforms that are needed to meet the requirements for today and tomorrow. The building occupants will voluntarily or as a code requirement expect functional infrastructure in the building.

The NEC 2002 and NEC 2005 have focused on the potential hazard of abandoned cable in the return air plenum spaces. The removal of abandoned cable under the National Electrical Code (as adopted by the local AHJ's - authority having jurisdiction) is a fire code matter. However, additional information has surfaced that most of the embedded & abandoned cable is potentially a public health risk. Most of the cable in the return air plenum spaces contains high levels of lead and other heavy metals. As the cable deteriorates these metals are entering the indoor air systems. Additionally, the use of FEP (Fluorinated Ethylene Propylene) as insulating and jacketing materials on CMP and LCC cables have been found to be a potential source of toxic gases under heat decomposition. The US Army (DOD) has deemed the outgases from FEP as a chemical warfare weapon. The PFIB gas emitted by FEP is ten times more toxic and lethal than phosgene gas (used in World War I). Currently, there are estimates that as much as 500 million pounds of FEP in cabling are installed in the U.S. workplace. Toxicity testing is on the horizon and building owners and architects are already trying to develop design solutions that will facilitate providing "smart buildings".

Regulators and litigators are recognizing the nightmarish toxic underside of Teflon ® FEP as installed and in the product life cycle.

CMP and LCC are commercially driven products and codes that do not represent the full safety picture. Once the entire safety consideration is made we are challenged to find new distribution facilities. The return air plenum spaces should no longer be used as a toxic chemical dumping zone. We forecast that the injured parties and their legal representatives will address this problem before the code making process can get the matter addressed in their normal glacial speed.

But that´s just my opinion,

Have a Safe & Happy Holiday Season
Frank Bisbee

General Cable to Buy Parts of Comteq

HIGHLAND HEIGHTS, Ky. (AP) -- General Cable Corp., a maker of fiber-optic wire and other telecommunications products, said Tuesday it agreed to buy parts of Draka Holding NV's Comteq business for between $5 million and $10 million. General Cable said the acquisition of certain North American assets, scheduled to close in the first quarter of 2005, should add about $35 million to $40 million to annual productive capacity. Comteq, based in Franklin, Mass., makes electronic cables and high-end data products. The agreement includes Comteq's Helix and Hi-Temp brands.

General Cable said the acquisition will support the high-end data cable growth it expects from the recently announced alliance with Panduit Corp., a privately held manufacturer of wiring, connectors and related products.

Amsterdam-based Draka Holding owns a number of telecommunications and cable companies worldwide.

Rosecrans named Eastern Region VP-elect NAED

(St. Louis, MO)… The National Association of Electrical Distributors (NAED) has named Sandra Rosecrans, president and CEO of City Electric Company, Inc., Syracuse, N.Y., as the incoming Vice President-Elect for NAED's Eastern Region. The NAED Eastern Region appointed Rosecrans by majority approval.

"I am very pleased to accept the nomination as Vice President Elect of the NAED Eastern Region. Having been an active member of NAED for more than twenty years, City Electric Co., Inc. understands the association's value. The educational programs, benchmarking results and networking opportunities all help to improve our bottom line," said Rosecrans. "I look forward to working with NAED staff. I'm also pleased to continue working with the board and council members who are at the hub of industry trends and changes that keep NAED vibrant."

Rosecrans will lead the Eastern Region in 2006-2007. She has served in various roles for NAED, including NAED Market Area meeting chair, Eastern Region Council member (1999-2002), and NAED Board of Directors member (2002-present). Rosecrans' company was also a charter member of the Industry Data Exchange Association (IDEA), an industry data initiative co-owned by NAED and NEMA.

As a regional vice president-elect, Rosecrans will be responsible for attending and helping direct the region's conferences and council meetings. She will also be participating in NAED's Membership and TED Advisory Committees.

The Eastern Region is currently led by John Spoor, president of State Electric Supply Co. in Huntington, West Virginia. In May 2005, Bruce Leff, president and CEO of the H. Leff Electric Co., Cleveland, Ohio, will become Eastern Region Vice President for the 2005-2006 year.

NAED is the trade association for the $70+ billion electrical distribution industry. Through networking, education, research and benchmarking, NAED helps electrical distributors increase profitability and improve the channel. NAED's membership represents approximately 4,100 locations internationally.


New Technology-Enabling Systems For Both Performance-Driven and Value-Oriented Applications

HIGHLAND HEIGHTS, KENTUCKY AND TINLEY PARK, ILLINOIS, November 9, 2004 - General Cable Corporation (NYSE: BGC), a global manufacturer of copper, aluminum and fiber optic wire and cable, and Panduit, a world leader in network and electrical solutions, today announced a new alliance and the introduction of the PanGenTM Structured Cabling Solutions designed to meet diverse network infrastructure requirements.

The new General Cable and Panduit alliance brings together two respected leaders in cable and connectivity to provide a comprehensive line of structured cabling solutions. The strength of this new alliance includes research and product development along with extensive joint marketing and sales programs, which will bring enhanced customer-focused products and services to the market.

PanGen structured cabling is offered in two copper Category solutions-performance-driven PanGenTM Plus for the open-architecture enterprise market and value-oriented PanGenTM Pro for the smaller-sized business market. PanGen Plus solutions are offered with high-performance Category 5e and Category 6 cables and connectivity products. PanGen Pro solutions provide Category 5e and minimally compliant Category 6 cables for a high-quality option at an economical installed cost.

All PanGen systems are backed by comprehensive technical support, cable management expertise and an outstanding PanGen™ System Warranty Program.

"Panduit is proud to join forces with General Cable to deliver premier open architecture PanGen structured cabling solutions to the industry," said Andy Caveney, Panduit Vice President, Business Development. "We recognize General Cable's commitment to service, quality and cable technology expertise and believe their strengths complement ours extremely well."

"General Cable is excited to partner with the industry's leading connectivity manufacturer," added Jim Barney General Cable's Senior Vice President and General Manager, Communications. "With our joint commitment to research and development, manufacturing excellence, customer satisfaction and ongoing industry leadership, we believe we bring tremendous value to our mutual customers."

Laura Jirus joins CPC editorial staff

Laura Jirus joins Communication Planning Corporation ( editorial staff of Frank Bisbee, President of Communication Planning Corporation announced an addition to the staff of to manage the monthly newsletter, Heard On The Street (HOTS). Laura Jirus has an international publishing background and has specialized in environmental concerns including IAQ (indoor air quality) and IEQ (indoor environmental quality). Laura is excited about participating in her first BICSI Conference and Expo. If you wish to send her your press releases for future editions of HOTS:

BICSI Winter Conference 2005

The BICSI Winter Conference is designed to bring you up-to-date information that you can use immediately in your daily activities within the information transport systems (ITS) industry. Conference speakers are well-respected professionals who represent various aspects of the industry. The audience includes professionals from around the globe, ranging from practitioners to end users. There are many opportunities to network with your peers, and you will be exposed to state-of-the-art exhibits during continental breakfasts and evening receptions. This is an important event for any information transport systems professional!

For 2005, there are some changes for display of magazines and use of table tops at conferences.

1) BICSI is no longer making table top display space available in the exhibit hall, outside of the exhibit hall, or around the Registration Desk. If you are interested in purchasing a booth space at any of the conferences, please contact me for details.

2) BICSI is expanding the amount of available publication bin space. If you would like to place your publications in the publication bins, you must take care of that work yourself. Otherwise, you can contract with Exhibit Services to stock the publication bins for you. Contact Joyce Dixon on the BICSI conference staff (800-242-7405) to obtain the proper Exhibit Services order form. If you have questions about this policy, please contact me for further details. Thanks. Michael McCahey 301-371-0575

PanGen Structured Cabling Solutions

PanGen structured network cabling and connectivity systems will be sold through authorized General Cable and Panduit Distributors. For more information, call General Cable at 1-800-424-5666 or Panduit at 1-800-777-3300.

General Cable and Panduit are planning to premiere the new PanGen structured cabling solutions to contractors with exhibits and conferences held at the 2005 BICSI Winter Conference in Orlando, Florida on January 24th through the 27th.

About Panduit
PANDUIT is a global leader in wiring and communication products, delivering end-to-end solutions in support of demanding electrical and networking requirements. The PANDUIT solution is built on a foundation of quality and durability to ensure maximum reliability and performance. Continually focused on market needs, research and development enables PANDUIT to provide innovative products that meet today's applications and environments. This provides leading-edge solutions that allow businesses to move forward with their strategic objectives.

About General Cable
GENERAL CABLE, headquartered in Highland Heights, Kentucky, is a leader in the development, design, manufacture, marketing and distribution of copper, aluminum and fiber optic wire and cable products for the energy, industrial, specialty and communications markets. The Company offers competitive strengths in such areas as breadth of product line, brand recognition, distribution and logistics, sales and service and operating efficiency.

Newton's 20th edition Telecom Dictionary is GREAT!

We recently reviewed the newest updated and expanded edition of Newton's Telecom Dictionary by Harry Newton. This 20th edition (offered by CMPBooks). With more than 650,000 copies sold, we rate this essential resource publication with 5 stars. If you are involved in IT, communications, cabling, or facilities management, you don't want to leave home without it.

Ensource expands growth in wireless

Over the past decade, we have seen the big box telephone manufacturers shrink to anorexic levels. Northern Telecom, ROLM, Siemens, NEC, AT&T and Intecom have all pulled back. These industry cutbacks have left many major telecommunications users to fend for themselves. Into the void comes a new breed of service provider. A small number of telecom service providers, like Ensource Inc., have stepped up to the challenge in a big way. Their focus is service, not just selling you a new system like old "big box boys".

Being a "service rescue" provider is paying off for Ensource (with headquarters in Jacksonville, FL) and their growing customer base. ENSOURCE Technologies operates and maintains telecommunications systems for many major hospitals in the eastern US. Ensource is a major participant in HIMSS. HIMSS is the largest and only dedicated global Healthcare Information and Management Systems association, HIMSS serves more than 15,000 individual members in the United States and internationally, 42 state and regional chapters, and more than 200 corporate members representing top supplier and consultant companies.

Since opening in January 1997, Ensource's president, Carl Scott said the business growth has exceeded their forecasts but the quality of their service has been maintained. Scott said the company's growth rate is based on the number of telephone lines it monitors for the health systems. Today, Ensource monitors and services more than a quarter of a million telephone lines for it's growing customers.

Ensource officials describe themselves as hospitals' telephone company, covering the phone equipment, the phone lines and repairing both the systems and the lines. However, Ensource's customer base has grown to include universities, Federal and local government, and numerous other facilities. Scott described what the company does as more than "baby sitting" service. Ensource employs highly trained technicians who work on-site at numerous hospitals and other facilities from Boston to Miami and monitor their phone and data systems.

Ensource refurbishes telecommunication systems and instruments, and then offers these "like-new" systems for considerably lower costs than new systems. Ensource also offers new systems. Ensource is an AVAYA ECG Partner, ALCATEL Partner, and EADS Telecom dealer.

In order to support the company's high rate of growth, Scott is looking for more space. He is considering an option tom its current 25,000-sq. ft. facility in the near future. Right now, Ensource is considering an option to relocate the company form its current 25,000-sq. ft. facility in the future. Right now , Ensource is considering both a larger headquarters and branch locations.

Michael Lohr, Vice President of Sales and Marketing said, "We've been able to grow the business based on a customer loyalty and superior service." The company has blossomed because managed care and Medicare cutbacks have forced hospitals to outsource certain operations and concentrate on their core business, which is treating patients, said Lohr. Many health systems were becoming their own telephone companies because they had to provide and monitor service for many areas that included their hospitals, clinics, labs ad outpatient service centers. "Ensource to the rescue. We moved in and took over those operations." Once Ensource gets a new client, the company can typically have everything up and running in 30 to 60 days.

Typically, "We send a SWAT team in to stabilize the system," said Benjamin Hill, the company's chief operating officer. For example, at Presbyterian Health System in Charlotte, N.C., Ensource linked all 67 sites onto one network. That means that the health system's clinics, hospitals and doctors offices are able to reach each other dialing a five-digit extension rather than using an outside line. Also, all the computer systems are connected under one network.

"We're rapidly becoming a household name for top quality telecommunication system services," Hill said, adding that the company is now focused on implementing wireless systems for inter and intra building communication needs. This has challenged us to increase our attention to the cabling infrastructure.

Michael Lohr, Vice President of Sales and Marketing said, "We feel that the cabling distribution system is a critical component of any functional data communication system." We asked Mr. Lohr what cable and connector offering Ensource preferred. He said that cabling selections had been narrowed to General Cable and Commscope. However, the connector technology is a sole source item. "We only specify Superior Modular Products ( , because we have never had a single connector fail. That is the best darn warranty program that we can ask for."

CABA Releases Winter 2004 Edition of iHomes & Buildings Magazine

The Winter 2004 edition of iHomes & Buildings focuses on consumer-friendly networking, intelligent building technologies and the evolution of smart homes.

iHomes & Buildings also features an article from connected home visionary Nicholas Negroponte, Chairman of MIT's Media Laboratory and Jerome B. Wiesner Professor of Media Technology.

The magazine also looks at big broadband convergence, XML Web services in Utility Automation, and the Access Broadband over Powerline FCC deliberations.

Download your free electronic copy of iHomes & Buildings now

Ronald J. Zimmer, President & CEO
Continental Automated Buildings Association (CABA)
Your Information Source for Home & Building Automation

Tel: 613.990.7408 or Toll Free: US/Canada: 888.798.CABA (2222)
Mexico: 001.888.514.2222
Fax: 613.991.9990

Join CABA and Clasma for the second annual XML Symposium February 9, 2005, being held in conjunction with AHR Expo in Orlando. Come hear the latest developments in XML and Web based technologies and how they are affecting the HVAC and integrated systems markets. Register early to save!

Continental Automated Buildings Association (CABA)
1200 Montreal Road, Building M-20
Ottawa, ON K1A 0R6

UL just found the LEAD in cabling... after 25 years!!!

But only in Europe...
just in case NOT, here it is.

UL Announces New Restricted Substances Compliance Solutions -RSCS- Designed to help organizations meet strict 2006 European Union directives

NORTHBROOK, IL (11/18/04) -- Underwriters Laboratories Inc. (UL) today announced a new program to help organizations meet the European Union's strict Restriction of Hazardous Substances (RoHS) Directive for electronics manufacturers scheduled to go into effect July of 2006.

The UL RSCS Program tests and monitors six substances targeted by the RoHS directive, including lead (Pb), mercury (Hg), cadmium (Cd), hexavalent chromium (Cr+6), polybrominated biphenyl (PBB), and polybrominated diphenyl ether (PBDE). UL's RSCS Program helps companies self-declare compliance with the RoHS Directive.

"Companies that fail to comply with RoHS may face severe consequences," said Maxime Elbaz, general manager of the UL RSCS Program. "Aside from the potential loss of sales resulting from non-compliant products, these companies may also face criminal and civil penalties. Perhaps even more significant is the potential impact to brand and corporate image for those companies found to be non-compliant."

The UL RSCS Program is designed to help companies from a number of industries impacted by RoHS, including appliances, components, consumer electronics, information technology, telecommunications, plastics and wire and cable. The UL RSCS Program can help original equipment manufacturers (OEMs) monitor the compliance of supply-chain partners, reduce the investment associated with internal compliance efforts and identify compliant substitution options.

For suppliers, teaming with UL offers several benefits. The UL RSCS Program helps streamline the reporting process by providing a single report available on-line, thus reducing costs and complexity. In addition, suppliers participating in the UL RSCS Program are more attractive to OEMs by demonstrating their proactive commitment to manage compliance efforts through a globally recognized third party such as UL.

The UL RSCS Program leverages the organization's extensive worldwide resources to address the challenges of RoHS compliance. There are three main program elements:

-- Testing of Homogeneous Products

UL provides global testing of elements in the RoHS directive through a combination of UL facilities, UL qualified laboratories and UL qualified customer labs.

-- RCSC Database

UL RSCS offers companies a password-protected database to help organizations manage their restricted substances test data. The database is comprised of specific manufacturer-supplied parts numbers and the corresponding test data.

-- Surveillance Of Global Supply Partners

UL utilizes an extensive global network of compliance engineers to visit RSCS customers twice each year. UL surveillance provides a check on the means a manufacturer uses to determine its compliance with the RoHS Directive given any changes in materials, suppliers or manufacturing processes.

"With the growing importance of global markets in a company's success, these organizations need a global partner to help lead them through the increasingly complex international regulatory environment," said Elbaz. "UL is well-positioned to play a key role in helping those corporations succeed."

The UL RSCS Program helps OEMs and suppliers mitigate the risk of non-compliance with global and national restricted substances regulations. With a proven track record in product safety certification compiled over more than 110 years, UL provides a respected third-party source to help manufacturers monitor their supply chains and self-declare compliance with confidence.

For more information about UL RSCS, download the free white paper, "Restricted Substances Compliance: Implications and Strategies," by visiting or call UL Customer Service at 877-854-3577.

Underwriters Laboratories Inc. (UL) is an independent, not-for-profit product safety certification organization that has been testing products for more than 110 years. UL tests more than 18,850 types of products annually, and more than 19 billion UL Marks appear on products each year. Worldwide, UL's family of companies and its network of service providers include 60 laboratories, and testing and certification facilities. UL can be found online at

NECA Publishes Updated Fiber Optic Standard

Bethesda, MD ? NECA/FOA 301-2004, Standard for Installing and Testing Fiber Optic Cables (ANSI) is the latest publication in the National Electrical Installation Standard (NEIS)® series from NECA.

Fiber optic entrepreneur and author Jim Hayes, who is also president of the Fiber Optic Association (FOA), was principal author of this new second edition of NECA/FOA 301.

"Fiber has continued its growth as a communications medium, and more installers today are doing fiber optic work," he observed. "This standard provides them with up-to-date information on how to properly install fiber optic networks to meet appropriate codes, standards, and performance requirements. The Fiber Optic Association is proud to have worked with NECA to make this technical information available to everyone."

NEIS are the first performance and workmanship standards for electrical construction, and are approved by the American National Standards Institute. ANSI-approved technical documents are generally regarded as being the "official" U.S. standard on any given subject. NECA/FOA 301-2004 is the 27th volume of the National Electrical Installation Standards series.

Ordering information. The new standard is priced at $15 for NECA members, with quantity discounts available. Contact the NECA Order Desk at (301) 215-4504 tel, (301) 215-4500 fax, or . Provide your name, company, mailing address and NECA member number (where applicable). NECA/FOA 301-2004 is also available in downloadable .PDF format; visit and click on "Limited Energy."

# # #

The National Electrical Contractors Association, founded in 1901, is the leading representative of a segment of the construction market comprised of over 70,000 electrical contracting firms. The industry employs over 650,000 electrical workers and produces an annual volume of over $95 billion. NECA includes 120 U.S. chapters in addition to others in countries around the world. The association sponsors the NECA Show, renowned as the industry's premiere event, which features cutting-edge technologies, highlights new trends, and provides courses to help contractors broaden their knowledge and skill. NECA is dedicated to enhancing the industry through continuing education, labor relations, current information and promotional activities. To learn more about the industry or NECA's services, please visit

The Fiber Optic Association, founded in 1995, is an international non-profit educational and training organization dedicated to promoting professionalism in the field of fiber optics. To date, more than 13,000 students have successfully completed requirements for the FOA's "Certified Fiber Optic Technician" designation.

DYMO Industrial Launches RhinoPRO 3000

In a Class By Itself, The RhinoPRO 3000 Gives Residential Security, Sound, Video and Networking Contractors a Powerful Tool for Professional Commercial-Grade Labeling for Under $100

From commercial applications to our homes, people today rely more heavily on their electronic systems than ever before. As such, the proper labeling and identification of the wires, cables, network components and equipment of the system has become an important requirement of the installation. For this reason, DYMO Industrial, a worldwide leader in portable label printers, recently introduced the RhinoPRO 3000.

The RhinoPRO 3000 is designed for residential cabling contractors, security system installers, Audio/Video experts, HVAC technicians and other professionals, to help them quickly and accurately label and identify the systems they install. Featuring exclusive one-touch Hot KeysTM for commonly used applications like wire wrapping and flagging; and over 150 pre-set locations and common audio, video and security components, the RhinoPRO 3000 is an extremely powerful tool that will help users save time, money and make their installations look more professional.

"When we set out to develop an industrial labeling tool for the residential installer, we wanted to make sure that it had all of the features our customers need," said Doug Waldal, Director of the DYMO Industrial Business Unit. "Our goal was to give users a tool that would allow them to quickly and economically generate labels that would make their jobs look more professional - enabling them to differentiate their work from their competition. It also had to be easy to use, inexpensive, rugged enough to withstand the punishment it can take in the field and produce labels that stay stuck under adverse conditions. We achieved all of this and much more in the RhinoPRO 3000."

"Over the past few years I've seen a dramatic shift in my business," said Corey Pederson, Owner of Pederson Electric, in Milwaukee, Wisconsin. "Customers today are more aware and knowledgeable about the networking, sound and video systems that I am installing. They want to know what is connected where so that future changes or upgrades to the system are easier. The time that I invest in properly labeling the system upfront, pays huge dividends for my customers down the line. This makes them happier, makes my work look more professional, and helps boost my reputation in my line of work. Labeling has absolutely become integral to my business."

The RhinoPRO 3000 is the latest in DYMO's line of professional label makers designed for today's installation specialists. The RhinoPRO 3000 joins the RhinoPRO 5000, which is designed for commercial cabling and businesses. Both RhinoPRO labeling tools are ideal for any type of labeling job all around your home, job site or facility.

"Users today are relying heavily on their electronic systems. Whether it's a home network, a state-of-the-art entertainment system, a security network, or integrated subsystems that control lighting and HVAC systems, the fact remains that these systems have become critical in our lives," said Al Feaster, Business Development Manager for DYMO Industrial. "Properly labeling these systems helps the installation look more professional, as well as prevents unwanted downtime when inevitable repair or upgrades are necessary."

The RhinoPRO 3000 retails for $99, and is available now through your local distributor. For more information please visit

About DYMO Industrial

DYMO Industrial is focused on producing high-quality, affordable labeling solutions for the Datacom market. DYMO is a division of Esselte, a billion dollar business products manufacturer. Information is available at

ACUTA Journal Accepting Advertising for 2005 Issues

The ACUTA Journal of Communications Technology in Higher Education is accepting advertising for the four 2005 Issues which mail in March, June, September, and December. This publication is distributed to approximately 2,100 communications technology professionals at some 800 campuses throughout the U.S. and Canada.

Our institutional members are responsible for communications technology budgets on college and university campuses…the very people you need to reach if you are in the higher education technology market.

The focus of the 2005 spring issue will be "Next-Generation Communications: Use of Personal Communication Devices and Convergence." Articles will focus on the next generation of communication, concentrating on use of personal communication devices within the university (PDAs, cell phones, and more), wireless technologies, and convergence of technologies (voice, video, and data). Insertion orders for the spring issue need to be received by January 1.

The summer issue will focus on "Supporting Classroom Technologies and Remote Campuses." For the fall we will look at legislative and regulatory issues as they relate to higher ed technology, and for the winter, we will consider strategic planning and leadership issues.

To reserve your space, please use the insertion order form included in the 2005 Media Kit available on the ACUTA website at This form can also be used to sign up for all 4 issues set to mail in 2005. Remember, the more issues you sign up for at a time, the bigger the discount for each ad!

More information is available on the ACUTA website. Direct any questions about advertising to Amy Burton, or call (859) 278-3338 x 240.


January 30-February 2, 2005

San Antonio, TX
Hyatt Regency

For information see or call 859-278-3338.

Track I. What's New in Telecom Technologies?
Phone services and technologies are evolving very quickly. This seminar will offer case studies of innovative campus uses of IP telephony, cell phones, speech recognition, unified messaging, ACD, auto attendant and other evolving voice technologies. Technology developments, implementation challenges, security and financial implications will be explored as well.

Track II. Security, Risk Management and Disaster Planning
Threats to telecom and IT services can come from natural causes such as fire or weather as well as from people involved in hacking, spamming, or terrorist activities. This seminar will address a variety of planning, preventive, and responsive approaches that campuses can take to protect both voice and data resources. Specific topics include risk assessment, 911, business continuity, power issues, and network security.

ACUTA's Core Purpose: To support higher education institutions in achieving optimal use of communications technologies.

PINNACLE- IT Support Company Expands In S.E. US

Terry Fields, President of Pinnacle Business Group, Inc. announced, "We are very excited by our business growth. Pinnacle will be relocating to a new expanded company headquarters location in Jacksonville, Florida." The professional team of IT specialists at Pinnacle represents more than a hundred years of business technology experience. Recently, the team at Pinnacle Business Group came to the rescue of hundreds of their clients as they dealt with the hurricane disasters in the southeast. Protecting their clients systems and software is a major priority for this outfit. We spoke with numerous Pinnacle clients and got a unanimous "thumbs up" for the personalized high level of service support they enjoy.

The new corporate headquarters location will be 9310 Old Kings Rd. Suite 302, Jacksonville, FL 32257. Check their website for additional contact information:

Pinnacle has launched a new comprehensive offering, Data Protection Services. Pinnacle Business Group services include the assessment of the clients current data protection plan. Many companies mistakenly believe they have a functional plan when in reality they are playing "Russian Roulette" with their valuable data records. U.S. businesses have an estimated annual data loss costing more than $12 billion. How much can you afford to lose? We all get spam and emails with viruses. There are more than 65,000 computer viruses in circulation at any time.

So you think you are safe? Statistics show that 50% of all back up tapes fail to some extent when they are needed to restore. " We hired Pinnacle Business Group to get us through the hurricane season and we don't intend to drop their ongoing services." stated Michelle Gilleo, Vice President of Operations at Communication Planning Corporation.

Check out The Club Daddy

The holidays are here and the quest to find the perfect business gift for your special customer is a real challenge. We found a gift that is affordable and unique. Check out The Club Daddy ( This unique addition to your golf bag will bring smiles as you meet the challenges on the course. We talked to the manufacturer and they told us that the gifts could be customized.

The Club Daddy™ is a revolutionary golf club holder that benefits every golfer from young duffers to seasoned veterans. The Club Daddy™ is manufactured using only the finest materials, which give it the durability, and appeal that is expected from all high-end golf products.

The Club Daddy™ Design allows one or more clubs to lean upon the tee-designed arm to ensure that clubs are easily visible and are not left behind. This also eliminates wet and slippery grips that can occur when laying your clubs on the ground.

With its high quality construction, effective design, and ease of use, The Club Daddy™ makes the perfect addition to every golfer's game.

Ortronics Appoints New Vice President of Marketing

New London, CT ? Ortronics is pleased to announce the appointment of Mark Proft as Vice President of Marketing, effective October 18, 2004.

As Vice President of Marketing, Proft will lead in setting the strategic direction and global positioning for Ortronics, as well as leading product management and marketing activities.

Proft brings to Ortronics more than sixteen years of experience in marketing and product development. He most recently led Sloan Marketing Strategies, LLC, a marketing and product strategy consulting firm. Prior to that, he was responsible for strategic marketing and product management at Pitney Bowes Document Messaging Technologies, and earlier held key management positions in marketing, strategy, and business development with United Technologies Corporation.

Proft holds a master's degree from MIT Sloan School of Management and a bachelor's degree in engineering from Lehigh University.

BICSI Members Elect New Officers

TAMPA, FL, October 22, 2004 -- BICSI members have chosen five officers to serve two-year terms on the Board of Directors in voting that ended October 15.

Re-elected as Secretary is Steve Calderon, RCDD/NTS/OSP Specialist. He is President of IT Design Corporation in Westlake Village, CA. Also selected in this year's election are the following Region Directors:

  • U.S. Southeast Region Director: Charles "Chuck" Wilson, RCDD/NTS/OSP Specialist
  • U.S. South-Central Region Director: James Ray Craig, RCDD/NTS Specialist (incumbent)
  • U.S. Western Region Director: David M. Richards, RCDD/NTS/OSP Specialist
  • Canadian Region Director: Roman Dabrowski, RCDD (incumbent)

The new officers will assume their roles in January 2005 at the BICSI Winter Conference.

Current board members whose terms end in January 2006 are:

  • President: Russ Oliver, RCDD/NTS Specialist, CTC Communications
  • President-elect: John Bakowski, RCDD/NTS/OSP Specialist, Bell Canada
  • Treasurer: Edward Donelan, RCDD/NTS Specialist, Telecom Infrastructure Corp.
  • U.S. Northeast Region Director: Christine Klauck, RCDD/NTS Specialist, The Siemon Company
  • U.S. North-Central Region Director: Brian Hansen, RCDD/NTS Specialist, CLA Services, Inc.
  • European Region Director: John Laban, RCDD/NTS Specialist, Annor, Ltd.

Headquartered in Tampa, FL, USA, BICSI is a professional, not-for-profit telecommunications association that serves nearly 25,000 members and installers in more than 110 countries around the world. BICSI offers courses, conferences, publications, and professional registration programs for telecommunications distribution designers and installers. For more information, contact BICSI at 800-242-7405 (toll free USA/Canada) or +1 813-979-1991.


(ST. LOUIS, MO) …The Education & Research Foundation of the National Association of Electrical Distributors (NAED) recently released the results of a research study examining procurement chain management in the construction industry. The study, co-sponsored by NECA's Electrical Contracting Foundation and other construction industry groups, was conducted by Dr. Perry Daneshgari, adjunct professor of engineering at the University of Michigan and president of MCA, Inc.

From 1996 to 2000, advancements in non-construction industries in the areas of procurement and business management improved productivity by an average of 3.9 percent per year. Yet during that same time, productivity in the construction industry decreased 1 percent. To increase profitability, an industry must also increase productivity. Since an industry's productivity is impacted by its procurement chain management system, researchers examined the processes contractors use to obtain and manage materials.

In the study, "Procurement Chain Management in the Construction Industry," researchers assessed the strengths and weaknesses of various procurement models commonly used in the construction industry: Specialty Contractor Procurement Model (SCPM); Owner Procurement Model (OPM); and General Contractor Procurement Model (GCPM). Additionally, the researchers examined horizontal integration, an alternative model of procurement used by the automotive industry. Horizontal integration is a collaborative reduction of cost among the stakeholders of any activity chain; if all members of the chain work together as a unit, instead of individually, the supply chain will become more profitable for all.

According to the study, the prevailing, existing and alternative procurement chain models are not satisfying the needs of most project owners. The researchers recommended instituting a new model that utilizes the benefits of horizontal integration. By doing so, each member of the supply chain, including the project owner, will be able to complete construction projects at a lower cost.

Copies of the study results and an accompanying CD were mailed to all NAED members and affiliates. The Foundation plans to create training courses in the future to help companies implement the research. For more information, contact the Foundation's Customer Service department at (888)791-2512, or visit the NAED Web site at

NAED is the trade association for the electrical distribution industry. Through networking, education, research, and advocacy, NAED helps electrical distributors prosper and improve the channel. NAED's membership includes distributors of all sizes, representing approximately 4,150 locations throughout the United States.


Procurement Chain Management in the Construction Industry

This study investigates the prevailing, existing and alternative models of procurement. In order to adequately assess the strengths and weaknesses of each model, a neutral comparison of each model was conducted. After thorough investigation, researchers determined that none of the existing or alternative models offer an efficient approach to procurement.

Depending on the situation, each procurement model provides a certain level of value. Overall, the Specialty Contractor Procurement Model (SCPM) and the Owner Procurement Model (OPM) generally provide the highest value to the owner. General Contractor Procurement Model (GCPM) does have some positive features, but does not provide the same value as SCPM or OPM.

Each procurement model can be summarized as follows:

Specialty Contractor Procurement Model (SCPM)
The traditional SCPM in which material transfers from manufacturer to distributor to subcontractor offers the most value for the owner for the majority of projects. Subcontractors, via their distributors, have access to the largest number of manufacturers - thereby having access to the greatest product selection. General contractors often run into problems with manufacturers due to the refusal of these manufacturers to bypass distributors and sell material directly.

General Contractor Procurement Model (GCPM)
The GCPM can potentially offer a greater time savings if the design specifications are correct and "time until occupancy" is at a minimum. Problems arise when "time until occupancy" is a pressing concern and projects begin with incomplete or incorrect design specifications due to the rushed nature of the project. Cost savings and product selection did not provide better value than the SCPM to the owner.

Owner Procurement Model (OPM)
The OPM appears to be viable for repetitive projects with little variation in design, but the scope of this research did not provide the details necessary to draw a conclusion on this model's value to the owner. The key to the OPM is that the owner must have an in-depth knowledge of the work that the specialty contactor performs. The OPM model has been successful for big-box retailers, chain stores and utility companies.

Horizontally Integrated Procurement Model (HIPM)
The HIPM is a collaborative reduction of cost among all parts of the supply chain. When applying horizontal integration, all of the participants in the supply chain use their expertise to reduce non-value added activities and reduce the work in process. The savings attained through increased productivity can substantially outweigh the direct cost of material or equipment. The project owner will achieve the best value by utilizing a procurement chain that is horizontally integrated and more efficient.

In order to improve procurement chain management in the construction industry, a new model should be instituted using the benefits of horizontal integration. Every owner must look at how each of the three categories - time, cost and quality - is impacted by the model selected. The advantages that each model offers depend greatly on the type of project, as well as the actions of the parties involved.


In the world of communications infrastructure, the distributor is a "no-brainer" for the contractor. However, we still see many contractors failing to use or capture the values available from the distributor.

The technology pace in the communications network industry is moving so quickly that a purchasing agent would have to be dedicated to new products and improvements on a full time basis. If the purchasing agent gave each vendor with a new product 15 minutes seven days a week, at the end of a year, the first vendors would be back in line with more new products and no decision would ever be made. That is not a practical solution.

Now, add to the frustration, the need for product testing and quality control and bingo - now you need another dozen or so full time employees. Also, don't forget the million- dollar test lab. The problems are more than just evaluating the product on a stand-alone basis, now you have to put it to work in a real network to calculate the actual performance with other components. To do that type of testing, you will require some real "high dollar" techs. Throw that in your budget.

By now, you should have gotten part of the message about why GRAYBAR is a "no-brainer" for the contractor. Let's add a few other bonus points to the distributor value. Face it; the distributor is the communications cabling and connector markets largest buyer. For the manufacturers, maintaining the best working relationship possible with the distributor is an absolute must. The distributor is the focal point for the products to meet, combine, and create the network systems required in the marketplace. We don't buy parts anymore. We buy systems. The systems must be integrated and maximized. We buy system parts, but not "parts" parts.

Remember the golden rule. The distributor has more purchasing clout than any other buyer in the marketplace. The distributor is a high volume repeat customer with the ability to enhance the manufacturers product value. The distributor commands and delivers competitive prices far more effectively than any contractor could ever hope to achieve. The distributor is the biggest buyer in the world and he is back in the market day after day. When there is a problem with a product, solutions must be found, remedies must be negotiated. Once again, the distributor gives the contractor the big hammer to resolve technical "boo-boos".

The time to find out about glitches or mismatches is not "after the fact". The communications infrastructure was once a formula of 80% labor and 20% materials. Today that formula has evolved to 58% labor and 42% materials. Once the installation has been performed, a change-out could cost the contractor the entire labor investment. That scenario is a death sentence for the contractors' profitability. If you think lawyers are the solution for that type of problem, you have a lot to learn. Your best bet is having a distributor that will go to bat for you with the manufacturer using their clout to get the best resolution possible.

More often than you might imagine, the customers turn to the contractors with their requests for high tech structured cabling systems that will deliver multi-tasking network capabilities. Sometimes the challenges presented by the customers exceed available technology. In any event, the customer has placed their trust in the contractor and they expect "perfect results".

It's one thing to make the sale. It's another thing to deliver it. The blush quickly fades from the rose when the contractor returns to their office. Looks in the mirror and asks that "famous last words" question - "How we gonna do that???"

There are no mystical gurus in the back room at the contractors' office with all of the answers. Nobody has all of the answers. However, the distributor can add virtually all-available information to develop the solution. This is a great equalizer for any contractor to compete in the marketplace.

Everybody knows that the customer will wait until tomorrow to order the network that they want yesterday. This is no way to run an army, but it's reality. Timetables and availability on the labor side is somewhat controllable by the contractor. Cables, connectors, and other required materials, are a challenge of inventory and usually outside of the control of the contractor. Maintaining large inventories to service their customers is not a good business practice for the contractor. We have all seen inventory develop in the warehouse that adds up to a small fortune. Much of the contractor inventory that is not used immediately usually ends up as junk. Out of date, obsolete, or incomplete materials mean wasted dollars. If the contractor cannot manage inventory on a small basis, then they must turn to the distributor to offer that part of the business solution for their customers.

Each year, Graybar returns trainloads of materials to the manufacturers for a host of different reasons. Quality control is perhaps the largest factor in material returns. The distributors have the skills and clout to negotiate these difficult business areas. Many large customers actually have internal organizations which function like a communications infrastructure contractor. Sometimes these internal groups are larger than the mid to large contractors. These organizations have a special need for the distributor to maintain their MAC (Moves, Adds & Changes) activity.

Having all of the materials for the communications network is only part of the solution. We must have the peripherals. We need labeling and record systems. We need testers and analyzers. We need to stay abreast of technology, codes, and standards. We also need to be able to predict the future. Building barriers to obsolescence requires a vision for the future. Planning for the future challenges while delivering today's solutions, is imperative. Anything less is usually unacceptable. If you are a contractor, you do not want to go it alone. Use Graybar. Capture their values and add them to your total solutions package. Understand that this approach is the least expensive and most effective business insurance available.

New from Light Brigade TRAINING on Test Equipment

New Interactive DVD on Test Equipment For Staff Development

The Light Brigade announces its new menu-based DVD titled Fiber Optic Test Equipment and Testing Fiber Optic Links, the third in a new series of DVDs for staff development.

This DVD covers basic fiber optic test equipment used by today's installers and technicians for acceptance testing, troubleshooting and documenting fiber optic links. From simple power meters to specialized inspection equipment, a variety of test equipment has evolved over the years. Today's technicians need knowledge of the theory and operation behind this equipment as well as the ability to choose the best equipment for the testing task.

This DVD features:

  • An introduction to test equipment.
  • Multimode optical loss test sets, light sources, power meters, and launch conditions.
  • Single-mode optical loss test sets including unidirectional, bidirectional and smart OLTs, light sources, and power meters.
  • Reflectometers for measuring reflectance.
  • Visual tracers for continuity and troubleshooting.
  • Fiber identifiers used for mid-entries and fiber access.
  • Visual inspection equipment including microscopes, inspection scopes and interferometers.
  • Fiber optic talk sets.
  • Testing of multimode and single-mode premises applications and single-mode outside plant applications.
  • Proper documentation for acceptance testing and maintenance responsibilities.

The Testing DVD (Part No. W-6D-131) is available at a price of $200. For more information, contact The Light Brigade at (800) 451-7128.

Kennesaw State University makes the honor roll

We have been contacting various Universities and Colleges to gauge their IT IQ when it comes to the information and telecommunications infrastructure facilities management. Several schools flunked our evaluations but some of them were on the ball and even a few were exceptional.

We reviewed the practices and principles that the Kennesaw State University IT & Communications Department is using to plan, implement, and manage the data and communications infrastructure. We also evaluated their specifications and purchasing guidelines for cables, connectors, and support hardware.

In summary, Kennesaw State University made the Honor Roll because they had every important area under control. For example:

Have a master plan for cable facilities = yes
Have a migration strategy to maximize existing cabling = yes
Have cable test records and a program to maintain facilities records = yes
Have cable technicians trained to current craft-intensive standards requirements = yes
Conducts periodic code compliance reviews on the infrastructure = yes
Identified toxic or hazardous (asbestos) materials in the cabling work areas = yes
Conduct periodic safety training for IT and cabling staff = yes
Specify and purchase quality products through dependable distributors = yes
Preferred cable = Hitachi
Preferred connector = Superior Modular Products
Preferred tester = Fluke Networks
Preferred trade association = ACUTA

Kennesaw State University is the third largest university in Georgia with over 17,000 students.

When an organization is at the top of the game, they deserve recognition. Hats off to Kennesaw State University for their budgetary success and for providing the students, staff, and faculty with a functional level of technology that enhances the overall achievements at the University. In the future we will continue to recognize other organizations that get right!

Planning your budget for 2005?

Planning your budget for 2005? Well, when it comes to those costly office supplies, there is a "new sheriff in town". We all use lots of office and janitorial supplies because the paperless office, which the computer promised, is a myth. Office Depot, Staples, and Office Max are getting their butt kicked by Corporate Express.

Corporate Express is perhaps the world's largest office-to-office supplier. This outfit has already landed almost 90% of the Fortune 500 accounts and is taking a real bite out of its competitors. If you want to see your boss smile next year, show'em the numbers that you saved and you get to enjoy the convenience.


NFOEC (National Fiber Optic Engineers Conference)
September 12 - 18th, 2004
The Anaheim Convention Center
Anaheim, CA

BICSI Training — Technician
Sept 13 - 17, 2004
ComNet Communications Training Center
Dallas, Texas

Exhibits: September 22 - 24th, 2004
The Anaheim Convention Center
Anaheim, CA

Utility Purchasing Management Group (UPMG) 2004 Annual Conference
September 26 - 28th, 2004
The Fairmount Hotel, Chicago IL

2004 Annual IEC National Convention & Electric Expo
September 29th - October 2nd, 2004
Hyatt Regency
Minneapolis MN

Data Center World
October 3 - 6, 2004
Marriott Marquis Hotel
Atlanta, Georgia

October 4 - 7, 2004
Las Vegas, NV

NECA 2004 Convention & Trade Show
October 16 - 19th, 2004
Los Angeles, CA

BICSI Training — Installer 2
Oct 18 - 22, 2004
ComNet Communications Training Center
Dallas, Texas


Copyright ©